Complaints about Registrars and Legal Case Managers

Formal complaints regarding the conduct of a Registrar or Legal Case Manager should be:

• in writing;
• addressed to the Office of the Deputy Principal Registrar; and
• submitted either:

1. by post to GPO Box 1350 Adelaide SA 5001; or
2. by email to fca.dpr@fedcourt.gov.au

You cannot make a complaint about decisions made by a Registrar.  If you disagree with the decision of a Registrar, then you should seek to review it.

Information to include

The following information should be included in your complaint:

• your name, postal or email address, and a contact telephone number;
• the date the conduct occurred; and
• details of the conduct, including:

1. the name(s) of the Registrar or Legal Case Manager involved;
2. the date(s) of the relevant conduct; and
3. the case name and Court file number.

Timeframe for a response to complaints

The Court will endeavour to respond to a complaint about a Registrar or Legal Case Manager within 20 business days.

Vexatious complaints and complainant misconduct

The Court may not respond to your complaint if it is vexatious, repetitive or lacks substance.  If a complaint raises issues which have already been responded to then no further response will be provided.

At May 2026