Courtroom Technology Manager
Federal Court Manager Level 1
Salary: $81,582 to $88,107
Closing Date: 24 October 2008
The Court is looking to employ a Courtroom Technology Manager as part of the Technology Services team.
Reporting to the Director of Technology Services this position is responsible for managing courtroom technology, as well as supporting the Court’s registries in ensuring that the technology and its use in the courtroom meets the requirements of the judiciary.
The position will also manage contracts with third party providers.
The successful candidate will need to demonstrate experience in managing and supporting technology used in the courtroom, in particular videoconferencing and audio visual technology, desirably, in a court or legal environment.
Selection criteria
All points must be addressed for Application to be considered.
Essential
1. Thorough & up-to-date knowledge of, and practical experience in, audio-visual and information technologies used in courtrooms or a similar environment
2. Demonstrated ability to perform well under pressure, manage conflicting priorities and meet deadlines
3. Demonstrated ability in managing client expectations
4. Demonstrated experience in promoting a team-based culture
5. Demonstrated experience in managing 3 rd party providers
6. Demonstrated analytical and problem solving skills to define issues, assess feasibility and determine the best course of action given resource and other constraints
7. An understanding of the principles of EEO, Industrial Democracy and Occupational Health & Safety.
Desirable
- Demonstrated experience in facilitating electronic trials
- Experience in working with courts or in the legal industry
- ITIL Foundation/Essentials Qualifications preferably in Version 3.
A comprehensive information package is available from www.fedcourt.gov.au.
Contact
Further information about this position can be obtained from the Director of Technology Services, Mark Coles on 02 9230 8434
.
Applications
Emailed applications addressing the selection criteria are preferred and should be submitted no later than 24 October to hr@fedcourt.gov.au.
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Judgments and Database Support Officer
Federal Court Staff Level 4
Location: Sydney
Salary: $50,878 – $55,240
Closing Date: 17 October 2008
Job type: Ongoing
The Federal Court of Australia is seeking the services of a client and outcomes focussed person for its Principal Registry Library and Information Services section.
The successful applicants will possess substantial experience in the maintenance of information databases, computer literacy in desktop applications (particularly MSWord), an understanding of the importance of data integrity and its impact on clients, good organisational and interpersonal skills, ability to work to tight deadlines with minimal supervision and a demonstrated commitment to achieving quality client service.
Duties
Judgments
- Maintenance of the Court's judgment databases on the intranet and website.
- Preservation of a judgment archive.
- Distribution of judgments.
- Liaison with chambers to achieve compliance with the judgment template and Judgment Style Guide.
- Provision of judgments information to the Court and its clients.
- Timely updating and maintenance of the 'Appeals to Full Court' internet page.
Records
- Provision of assistance to the Records Manager as required.
- Creation, movement, audit and organisation of paper files using Recfind.
Intranet
- Uploading content and undertaking projects under direction (MySource Matrix).
Selection Criteria
- Substantial experience in the maintenance of information or library management system databases.
- Understanding of the importance of data integrity and its impact on clients.
- Strong customer/client service focus and proven experience/track record in the provision of front line client services.
- Strong keyboard and computer skills, and experience with Microsoft Office applications.
- Good oral and written communication skills.
- Excellent interpersonal skills and the ability to deal effectively with a wide range of people.
- Demonstrated ability to work to deadlines in a high volume environment.
- Be able to work independently but cooperatively as part of a team and share information.
- Understanding of the role and hierarchy of the Federal Court or the ability to quickly acquire such knowledge.
- Demonstrated knowledge of and commitment to workplace diversity and OH & S practice and procedures.
- Demonstrate initiative and adaptability.
Further information
Contact Angela Fassoulas on (02) 9230 8542 or by email at Angela.Fassoulas@fedcourt.gov.au
Applications
Only electronic applications will be accepted. Late applications will not be accepted. The Court is currently waiting onf certification of a new Certified Agreement which will include a 4% salary increase.
Email your electronic application to: hr@fedcourt.gov.au
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Research Assistant (several positions, NSW & QLD)
Federal Court Staff Level 5
Location: Sydney & Brisbane
Salary: $59,016
Closing Date: 17 October 2008
Job type: non-ongoing (12 months)
A challenging opportunity exists for several Research Assistants in the New South Wales and Queensland Registries to be part of the Federal Court of Australia's Research Directorate.
Reporting to the Director of Research, the successful applicants will be responsible for undertaking legal research for Federal Court Judges nationally on a range of matters within the Court's broad jurisdiction, and working as directed.
Applicants should be able to work collegially as part of a cohesive team dedicated to meeting the rigorous standards of legal research work within the Court.
Applicants should also have excellent academic credentials.
To be considered for a position, applicants must provide a covering letter addressing the selection criteria and a current résumé including academic transcript.
Duties
- Provide legal research assistance to judges and the Director of Research in a timely manner and of the highest order.
- Attend court sittings for research purposes as directed.
- Manage a number of research tasks according to priorities and perform administration related matters as directed.
Selection Criteria
- Legal qualification at honours level and/or postgraduate qualification to the satisfaction of the Director of Research.
- High level legal research skills.
- Strong written and oral communication skills.
- Demonstrated analytical and problem solving skills.
- Well developed interpersonal and liaison skills.
- Strong administrative and organisational skills.
- Ability to work independently and collaboratively.
- Publications preferred.
Further information
Contact Dr Liza Rybak on (02) 9230 8244 or by email at liza.rybak@fedcourt.gov.au.
Applications
Applications should be sent no later than Friday 17 October 2008 to:
Dr Liza Rybak
Director of Research
Federal Court of Australia
Level 16, Law Courts Building
Queens Square, Sydney NSW 2000
Email: liza.rybak@fedcourt.gov.au
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Service Officer - Reception (NSW)
Federal Court Staff Level 3
Location: Sydney
Salary: $45,647 - $49,266
Closing Date: 16 October 2008
Job type: non-ongoing (available for up to 12 months)
We are currently seeking a highly energetic and self motivated person to work in a busy and challenging contact centre environment which is committed to providing a high level of customer service to a broad range of court users.
In this role you will be responsible for the Reception / Information Desk in our service centre and you will be the first point of contact for most of the Court users. You will also be the reference point in the registry for Judges, Federal Magistrates and Chambers staff.
To be successful you will need to be understanding, patient and able to build relationships internally and with the court’s users. You will possess a strong customer focus, have the ability to research and process complex information, make decisions in accordance with the court’s rules and approved policy, identify and resolve customer issues, exercise sound judgement and common sense and have the ability to present information and explain court processes in an informative and clear manner. You will also have a proven ability to meet Key Performance Indicators and targets.
Contact centre or customer service experience with an eye for detail and proficiency using a variety of computer packages including word, Excel, Powerpoint and information management data bases are skills that will see you succeed in this role.
Duties
- Answer phone calls on the main switchboard and respond according to agreed standards.
- Log information on calls received where required and maintain detailed and accurate records.
- File data and perform routine clerical tasks as assigned.
- Order and maintain relevant office supplies.
- Operate a variety of standard office machines including a personal computer and a variety of computer software: phone, fax, calculator, shredding machine and photocopy machines.
- Communicate and liaise verbally and in writing with visitors to the registry and staff. Interpret and respond clearly and effectively to spoken requests over the phone or in person and to verbal or written instructions.
- Establish and maintain effective working relationships with staff and the general public.
- Perform reception duties in an efficient, professional and courteous manner.
- Manage equipment bookings.
- Monitor and control spare security passes and visiting chambers keys.
- Keep the waiting area presentable at all times.
- Ensure that all Federal Court forms in the public areas are current.
- Organise service calls for equipment such as faxes and photocopiers.
- Retrieve messages from voice mail and forward to appropriate personnel.
- Maintain an inventory of daily courier deliveries.
- Manage the Court’s newspaper and periodical account.
Selection Criteria
- A minimum of 2 years reception / switchboard / administration experience or similar.
- Ability to use the internet, word processing, spreadsheet, and other standard computer applications.
- Highly developed communication and interpersonal skills including the ability to liaise and build productive working relationships with staff at all levels and external and internal clients.
- The ability to relay information clearly, present a professional image and handle appropriately a variety of telephone calls.
- Proven initiative, attention to detail and organisational ability, including the ability to prioritise conflicting demands and work with minimal guidance.
- Capacity to develop a good knowledge and understanding of the Federal Court.
Notes
The Court is currently waiting on certification of a new Certified Agreement which will include a 4% salary increase.
Further information
Contact Robert Thomsett on (02) 9230 8259.
Applications
Applicants should include the name and contact numbers of two referees and submit the following two documents:
- An up to date CV (Resume) focussing on your most recent employment history
- A detailed written application of no more than two pages which clearly articulates why you are the best candidate for the position.
You should ensure that you take into account the role profile, key responsibilities and key competencies (you are not necessarily required to address these individually unless you wish to do so).
The best way to achieve this is to provide examples of your work that broadly shows how you meet the overall needs of the job.
Applicants are encouraged to email their application in Microsoft Word format.
Email your electronic application to:
nswjobs@fedcourt.gov.au
Although not preferred, postal applications will be accepted.
Forward these to:
Robert Thomsett
Federal Court of Australia
NSW Registry
Locked Bag A6000
Sydney South NSW 1235
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